TRANSFORM YOUR BUSINESS

Keeping up with technology in a business environment is stressful and technical. You deserve to run your business as efficiently as you can. Our digital management and automation products streamline your processes with the help of our experts.

TRANSFORM YOUR BUSINESS

Keeping up with technology in a business environment is stressful and technical. You deserve to run your business as efficiently as you can. Our digital management and automation products help you streamline your processes with the help of our experts.

4 PILLARS OF BPA

BUSINESS PROCESS AUTOMATION

BUSINESS PROCESS AUTOMATION

The 4-pillars of BPA Platform enables you to automate processes and integrate business systems quickly and easily, while removing the need for coding with innovative drag and drop technology ensuring your business achieves its true potential with minimal effort.

What is the #FisherDiffrence?

"It's more than just software, Fisher Technology provides unparalleled service, and consulting that not only gets your automation started, but optimizes and enhances your existing processes" - Penny Process

MAKE APPLICATIONS WORK TOGETHER

DATA INTEGRATION AND

SYNCHRONIZATION

You’ll be able to establish strong connections and build relationships between multiple software all in one system. BPA Platform lets you easily create automated processes using a variety of tools, allowing you to drag and drop directly into the intuitive graphical user interface with clearly defined windows and icons.

Pre-Built connectors allow rapid integration without coding

Advanced API connections allow for deep integration

Customized Mapping to pass exactly the information required

REDUCE ERRORS & INCREASE PRODUCTIVITY

WORKFLOWS AND HUMAN INTERACTION


At it’s core, any workflow can be defined by a simple operation

Input ➜ Process ➜ Output

Build Workflow & Human Interaction graphically. Whether your workflow process involves a single level or a multistage workflow authorization process, BPA Platform enables you to start small but scale quickly.


Examples

  • New customer created ERP
  • Automated invoices and reminders of payments due
  • Automated sychnronization of stock from ERP to Ecommerce.
  • Purchase order approval process, orders above a certain threshold

DELIVER ESSENTIAL INFORMATION

ALERTS AND NOTIFICATIONS


Imagine having someone who doesn’t take breaks, doesn’t need a vacation, and can let you know about key stock information 24 hours a day, 7 days a week. With Notifications & Alerts, you can do exactly that.


Examples:

  • Automated notification of Low Stock
  • Price change alerting
  • Delivery Notifications
  • Automated reminders of contracts expiring

SEE YOUR RESULTS

REPORT AND DOCUMENTATION

The BPA Platform is designed to meet all your report and document automation requirements. It enables you to automate the creation and distribution of practically any internal or external report or document quickly and within budget.


Examples:

  • Invoices can be automatically sent to customers
  • Welcome Packets for new customers
  • Credit Control letters
  • Budget Reports sent on a regular cadence

STAND OUT

FROM YOUR COMPETITION


On-premise Integrations • Expert Design
Expert Development •Expert Training

Contact Us

DIGITAL TRANSFORMATION

/di-jə-tᵊl tran(t)s-fər-ˈmā-shən/

Digital Transformation is the adoption of digital technology to transform services or businesses, by replacing manual processes.


Adopting digital transformation allows businesses to create new — or modify existing — 
business processes, and customer experiences to meet changing business and market requirements. This re-imagining of business in the digital age is digital transformation.

STAND OUT

FROM YOUR COMPETITION


On-premise Integrations • Expert Design
Expert Development •Expert Training

Contact Us

DIGITAL TRANSFORMATION

/di-jə-tᵊl tran(t)s-fər-ˈmā-shən/


Digital Transformation is the adoption of digital technology to transform services or businesses, by replacing manual processes.


Adopting digital transformation allows businesses to create new — or modify existing — 
business processes, and customer experiences to meet changing business and market requirements. This re-imagining of business in the digital age is digital transformation.

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  • Boon Edam Inc.

    Fisher was super professional and helpful throughout the entire process of mapping our needs and then during implementation. We enjoyed working with Nicole and then also Brian our developer. We set up several automated processes that reduced our manual data entry from a few hours a day to just about nothing!


    I highly recommend working with Fisher and using the BPA product!

    See the Case Study
  • Blytheco

    There are 2 things we look for in a business relationship – trust and integrity. We found both with Fisher Technology.

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  • I-Business Network

    BPA Platform creates so many opportunities for I-Business Network and is a Tool that our customers have come to depend on. It will continue to play a pivotal role in the development of our business.

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  • SyncSite

    A key factor in the adoption of a third party application is its ability to deliver additional revenue streams for the organization. BPA Platform is seen by our team as a powerful tool for achieving this

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  • M5 Integration

    Our partnership with Fisher Technology has not only given us new source of revenue, but it has given us a wonderful relationship with a solid company.  Utilizing BPA Platform, we can deliver time saving solutions to our clients.  Most importantly, when we have needed assistance Fisher Technology has been there for us and our clients.  

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PRESS CENTER

December 17, 2024
Digital transformation is a broad and complex process, and navigating it successfully requires the right tools and strategies. That’s where BPA Platform comes in. This powerful platform is designed to help businesses drive digital change efficiently, from automating processes to streamlining workflows and improving decision-making. In this blog, we’ll explore how you can leverage BPA Platform to accelerate your digital transformation and achieve measurable success. Why Digital Transformation Matters Digital transformation isn’t just about adopting new technologies; it’s about reshaping your business processes, culture, and customer experiences to thrive in the digital age. The right strategy can improve efficiency, enhance customer satisfaction, and foster innovation. However, getting there requires a clear roadmap—and the right tools. Key Components of Digital Transformation Establishing very clear business transformation objectives Identifying where current business processes do and do not align with these objectives Validating that the business transformation objectives and proposed transformation changes will deliver the desired business benefits Executing a controlled rollout program Monitoring and reporting on digital innovation achieved against the expectations set out during the validation stage Benefits of Digital Transformation Automating processes in daily operations such as order management, fulfillment, invoicing, cash collection, and expense approvals enables businesses to eliminate manual data inputting and each system can utilize real-time data. This will boost the capacity of a business, as staff and business processes become quicker and more efficient. It will also enable businesses to redeploy staff to higher-value tasks to help the business grow. With full integration between systems, every department will have access to the most up-to-date information, which will enable them to perform their jobs better as well as explore new growth opportunities and improvements to procedures. This is particularly relevant for the marketing department which will be able to analyse all the data available to deliver effective campaigns and content that customers are looking for. Much of this can also be automated, thus improving response times and making sure that the message is timely and relevant. Digital Transformation Challenges Knowledge Most businesses–regardless of size–struggle with the strategic planning aspect of business transformation. In too many instances, businesses rush out and purchase business systems badged with ‘digital transformation’ with no clear objective, process-aligned plans, validation, or rollout, monitoring, and reporting plans. Existing Systems It’s important to understand that business transformation does not necessarily mean new systems. In many instances, software integration, process automation, or portal creation will enable you to leverage your greatest assets: your existing processes, data, people, and systems. Available Budget The availability of a budget is often the number one challenge you could face, but it really shouldn’t be. If you have planned your automation and digital transformation initiative correctly, this should remove any budget objections you may face. If the business benefits exceed the initial investment there really cannot be a case for not pursuing a business transformation strategy. Using BPA Platform to Transform Your Business BPA Platform offers a comprehensive solution for organizations looking to automate and optimize their operations. Here’s how it can support each stage of your digital transformation: Identify and Validate Your Goals Before diving into any transformation effort, it’s important to understand your objectives and validate your approach. The platform provides real-time data and insights to help you align your transformation goals with tangible outcomes. Create and Execute Your Plan Once you've identified your priorities, BPA Platform empowers you to design and automate workflows that integrate seamlessly across your organization. Whether you’re automating repetitive tasks, enhancing customer interactions, or improving back-office operations, the platform ensures that execution is streamlined and scalable, making the entire transformation process more efficient. Measure and Report on Success A key part of any transformation journey is tracking progress and measuring success. BPA Platform allows you to define and monitor critical KPIs, so you can assess how well your digital transformation is progressing. With built-in reporting tools, you can easily track performance, identify areas for improvement, and ensure that your transformation is delivering the expected results. Getting Started with BPA Platform Embrace the power of automation, optimize your workflows, and unlock new levels of efficiency and innovation. BPA Platform is your partner in driving sustainable digital transformation across every aspect of your business. By leveraging BPA Platform’s capabilities, you can not only survive the digital revolution but thrive in it. So, what are you waiting for? Start transforming your business today!
By Nicole Laurier November 20, 2024
Enterprise Resource Planning (ERP) systems are deployed to consolidate diverse business processes, such as finance, human resources and supply chain into a unified platform. However, many businesses install and use multiple third-party applications and business systems to perform certain tasks or operations. ERP integration is therefore essential to facilitate real-time communication and data sharing between these systems and across departments, breaking down silos and enhancing collaboration. In this article, we delve into the core concepts of ERP integration, exploring its significance in optimizing resource utilization, improving communication across departments, and providing real-time insights for informed decision-making. What is an ERP System? At its core, an ERP (Enterprise Resource Planning) system functions as a unified database that facilitates seamless communication and collaboration between different departments. This integrated approach eliminates data silos, where information is isolated within individual departments, leading to a more holistic view of organizational data. ERP systems are designed to break down traditional barriers, fostering collaboration and enhancing decision-making processes. The architecture of an ERP system typically consists of modules, each catering to a specific business function. These modules can include finance and accounting, human resources, procurement, manufacturing, and some of them incorporate sales, and customer relationship management. The modules work in harmony, sharing a common database and ensuring consistency and accuracy of information across the organization. One of the key features of an ERP system is its ability to automate and standardize business processes. By defining standardized processes within the system, organizations can ensure that operations are carried out consistently and in accordance with best practices. This standardization not only reduces the risk of errors but also enhances operational efficiency by minimizing manual intervention. ERP systems often include reporting and analytics tools, allowing organizations to gain valuable insights into their performance. These tools enable the generation of real-time reports and dashboards, providing management with the information needed to make informed decisions. The ability to access up-to-date data empowers organizations to respond promptly to changing market conditions and make strategic adjustments as needed. Using BPA Platform for ERP integration One of the primary benefits of using BPA Platform for ERP integration is its ability to overcome the challenges posed by diverse IT landscapes. In many organizations, different departments may operate on specialized systems, each with its own data formats, protocols, and communication methods. BPA Platform acts as a unifying force, providing a common language and framework for these systems to interact seamlessly. BPA Platform also enhances the agility of ERP systems by making it easier to adapt to evolving business requirements. As organizations grow or change their operational processes, it simplifies the integration of new applications. This flexibility is particularly valuable in dynamic business environments where the ability to quickly incorporate new technologies or respond to market trends is essential. Unlock the Full Potential of Your ERP System with BPA Platform! As organizations continue to embrace digital transformation, integration platforms remain a key enabler for successful ERP integration, promoting collaboration, efficiency and innovation across the enterprise. If you’re ready to take your ERP system integration to the next level, Fisher Technology is here to help. Reach out to us today to learn how we can assist in optimizing your ERP integration with BPA Platform for maximum efficiency and business success.
By Nicole Laurier October 23, 2024
Companies are constantly seeking tools that can streamline operations, improve customer satisfaction, and ultimately drive growth. Enter ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems—two powerful technologies that, when integrated effectively, can revolutionize business efficiency. Many businesses operate with ERP and CRM systems in silos. While each system provides its unique advantages, combining them can unlock substantial benefits. This blog explores the integration of ERP and CRM systems, highlighting its importance for seamless business operations and offering practical insights on executing a successful integration strategy. Introduction to ERP and CRM Systems ERP and CRM systems serve distinct yet complementary purposes within an organization. An ERP system is designed to manage business operations and facilitate data flow between different departments. It handles functions like accounting, supply chain, manufacturing, and human resources, providing a central hub for company data. On the other hand, CRM systems focus on managing and enhancing customer relationships. They are essential for tracking customer interactions, sales processes, and marketing campaigns. A well-implemented CRM system can help businesses nurture leads and convert them into loyal customers. Despite their individual strengths, ERP and CRM systems often operate separately. This separation can lead to inefficiencies, such as duplicated data entry and missed opportunities for cross-departmental collaboration. Integrating these systems can address these challenges, offering a unified approach to business management. The Benefits of Integrating ERP and CRM with BPA Platform Streamlined Data Management Integrating ERP and CRM systems creates a single source of truth for data within an organization. Instead of maintaining separate datasets, integration allows for centralized data management. This reduces the need for redundant data entry and minimizes the risk of errors. Furthermore, streamlined data management facilitates better collaboration between teams. Sales, marketing, and customer service can access the same up-to-date information, ensuring everyone is on the same page regarding customer interactions and business processes. Improved Customer Engagement ERP and CRM integration empowers businesses to provide superior customer experiences. With a comprehensive view of customer data, companies can tailor their interactions to meet individual needs. This personalized approach fosters stronger customer relationships and increases satisfaction. Additionally, integration streamlines communication between front-end and back-end operations. When a customer questions delivery times or product availability, support teams can quickly retrieve accurate information from the ERP system, providing timely and accurate responses. Enhanced Analytics for Informed Decision Making Integrated ERP and CRM systems offer powerful analytics capabilities. By consolidating data from various sources, businesses can gain deeper insights into their operations and customer behaviors. These insights are crucial for making informed decisions and developing effective strategies. Advanced analytics also allows for predictive modeling and forecasting. Businesses can anticipate future demand, allocate resources efficiently, and plan for growth. This proactive approach helps organizations stay ahead of competitors and adapt to changing market conditions. Best Practices for Successful Integration A successful ERP and CRM integration requires careful planning and a well-defined strategy. Before embarking on the integration process, organizations should conduct a thorough assessment of their existing systems and workflows. This evaluation will identify areas that need improvement and set clear objectives for the integration. Next, creating a detailed project plan is crucial for managing the integration process effectively. The plan should outline specific tasks, timelines, and responsibilities, providing a roadmap for the implementation team. Regular progress reviews and adjustments to the plan can help keep the project on track. Lastly, it's essential to involve key stakeholders from different departments. Cross-functional collaboration ensures that all perspectives are considered, leading to a more comprehensive integration strategy that aligns with business goals.  Work with Fisher to Transform your Business! The integration of ERP and CRM systems is a game-changer for businesses seeking seamless operations and enhanced customer experiences. By streamlining data management, improving customer engagement, and harnessing advanced analytics, organizations can achieve greater efficiency and competitive advantage. If you're ready to take your business operations to the next level, consider integrating your ERP and CRM systems with BPA Platform. Fisher Technology offers expert guidance and solutions tailored to your unique needs. Reach out today to schedule a meeting with our sales team and discover the potential of seamless business integration.
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